BUSINESS
How Terry Engineered His Perfect Exit While Protecting Everyone He Cared About
Oct 01, 2025

The Dream vs. The Dilemma
Terry was 67, sharp as a tack, and absolutely ready for his sea change.
Picture him: four decades building a respected accounting practice in Ivanhoe, watching the same clients' families grow up, mentoring staff who'd become like family. But every morning, he'd wake up thinking about Torquay. The surf. The relaxed coastal lifestyle. Maybe a small boat. Some serious reading time without the phone ringing every five minutes.
Here's the thing though, Terry wasn't one of those business owners who could just flip a switch and walk away. He genuinely cared about his clients and team. The thought of selling to some corporate acquirer who'd treat his life's work like a spreadsheet entry? That kept him awake at night.
So, when Terry walked into our Melbourne office, he had what I call the classic "seller's dilemma": How do you get what you want without screwing over everyone you care about?
His mandate was crystal clear:
"John, I want my sea change, but I need to know my people are looked after. Find me the right buyer, structure a clean one-year transition, and get me to Torquay before next summer. Can you do it?"
Challenge accepted.
Terry's Non-Negotiables
You've got to love a client who knows exactly what he wants. Terry's brief was beautifully simple:
- Sell to a culturally aligned practitioner who would keep serving his clients in Ivanhoe with the same care and attention they'd received for decades.
- Lock in a one-year handover with clear roles and a respectful exit. No rushed transitions, no awkward power struggles.
- Protect staff and preserve the feel of the practice. These people had been loyal to Terry for years. They deserved security and continuity.
- Move to the coast with confidence that his legacy was in good hands.
Notice what's missing from that list? Price wasn't the primary concern. Terry had built a profitable practice over decades. He could afford to prioritise fit over maximum dollars.
That mindset made all the difference.
Our Process (Or How We Found Terry's Perfect Match)
Here's how we approached Terry's situation, and why it worked when other sale attempts had stalled:
Step 1: We Defined the Seller Narrative
Terry wasn't just selling an accounting practice. He was transitioning a community asset. We documented his client promise, staff retention priorities, and the detailed one-year transition plan. This became our blueprint for finding the right buyer.
Step 2: We Built a Melbourne Buyer Shortlist
Not every buyer was right for Terry. We focused on practitioners who matched his culture, fee mix, and operating style. Quality over quantity.
Step 3: We Ran a Confidential Campaign
Tight qualification, professional data room, and staged client sampling. We protected Terry's practice while giving serious buyers the information they needed to make informed decisions.
Step 4: We Structured for Certainty
Clear milestones, a detailed communication plan, and a signed transition schedule. Everyone knew exactly what would happen when.
After about four months of careful vetting, we found Nick.
Nick and his business partner had built a strong practice in a leafy Sydney suburb, but Nick wanted to bring his family home to Melbourne. He was looking to replicate their proven model in his preferred location.
The fit with Terry's Ivanhoe practice was immediate and genuine. Same values, similar client approach, compatible personalities. Even better, Nick understood that buying Terry's practice meant inheriting a responsibility to the community.
Chemistry matters more than capabilities in these deals.
The Timeline (When Everything Goes Right)
From seller mandate to settlement: just under nine months.
The one-year transition: executed to the week.
At the end of it all, Terry handed over his final client relationships, locked up his Ivanhoe office for the last time, and drove down to Torquay to start his new life.
But here's what really made this special: everyone won.
The Outcomes (Why This Deal Became Our Template)
Clients Stayed
Early introductions and consistent messaging fostered trust. Terry's personal referrals carried enormous weight, and Nick honoured that trust with exceptional service.
Staff Stayed
Roles were secured, growth paths were established, and the practice rhythm continued seamlessly. Nick understood that Terry's team was part of the value he was acquiring.
Community Continuity
The Ivanhoe premises and service standards remained familiar. Clients didn't feel like they'd lost their accountant; they felt like they'd gained additional resources.
Life Goal Achieved
Terry retired to his seaside dream on exactly his terms. No compromises, no regrets.
Strong Performance Post-Sale
Under Nick's leadership, the firm moved from stability to momentum. Growth resumed, staff morale improved, and the practice thrived.
Six years later, Terry still gets Christmas cards from clients thanking him for "finding them such a good accountant." That's legacy right there.
The Lessons (For Every Seller Considering Their Exit)
Terry's story taught us principles that we now apply to every seller engagement:
Set the Brief First
Be crystal clear about buyer profile, handover length, and what must be preserved. Clarity attracts the right people and repels the wrong ones.
Choose Fit Over Speed
The right buyer makes the next twelve months easier for everyone involved. The wrong buyer can destroy decades of relationship building.
Make the Transition a Project
Put dates, responsibilities, and client segments in writing. What gets documented gets executed.
Over-Communicate with Staff and Top Clients
Uncertainty destroys value faster than any other factor. Certainty retains it.
Keep Your Eye on the Life You Want Next
The sale is a means to an outcome. Don't get so caught up in deal mechanics that you lose sight of why you're doing this.
What Terry's Really Teaching Us
You know what I love most about Terry's story? He proved that selling a practice doesn't have to feel like abandoning your life's work.
When you find the right buyer and structure the transition properly, selling becomes an act of stewardship. You're not walking away from responsibility; you're ensuring continuity for everyone who depends on you.
Terry achieved his coastal retirement dream, but he did it in a way that honoured his relationships and protected his reputation. That's how a real business master handles succession.
Three years later, when Billy and I were driving through Torquay, we spotted Terry at a local cafe reading the paper with what looked like the most relaxed smile I'd ever seen. That's what a well-executed exit looks like.
Your Next Step
If you're planning a sale with a defined handover and a life change on the horizon, Terry's framework can work for you too.
Our Seller's Success Guide maps the same path Terry followed, with detailed timelines, buyer qualification criteria, and transition checklists that protect value while achieving your personal goals.
Because here's what 157 transactions have taught me: the best exits aren't quick exits. They're planned exits that honor everyone involved.
Ready to engineer your own perfect succession story?
Download your Seller's Guide here
About the Author
John Peterson has facilitated 157 successful accounting practice transactions, including Terry's seamless transition from Ivanhoe to coastal retirement. Currently executing his own $13M practice roll-up across Australia, John understands both sides of the transaction equation. His client-first approach ensures every deal creates value for buyers, sellers, and the communities they serve.
"A great exit should feel like a graduation, not an abandonment."